Privacy Notice

1. Data controller

The Platinum Travel, S.A. de C.V. (hereinafter The Platinum Travel), domiciled in Mexico City, Mexico, is responsible for processing your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Personal data we collect

We collect the following categories of personal data:

• Identification data: full name, date of birth, nationality.
• Contact data: email address.
• Travel preference data: destinations of interest, budget, dates, travel style.
• Payment data: securely processed through PCI-DSS certified platforms.

3. Purpose of processing

Your personal data may be used to:

• Design and manage personalized travel itineraries.
• Send requested travel quotes and proposals.
• Provide support and assistance during your trip.
• Send informational communications about new destinations and experiences (with your consent).
• Comply with applicable legal and tax obligations.

4. Data sharing

Your data may be shared with tourism service providers (airlines, hotels, tour operators) strictly as required to provide our services. We do not sell or share your data with third parties for marketing purposes.

5. ARCO rights

You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights). To exercise these rights, send your request to privacidad@theplatinumtravel.mx.

6. Data security

We implement administrative, technical, and physical safeguards to protect your personal data against loss, misuse, alteration, unauthorized access, and destruction. We use SSL/TLS encryption in all electronic communications.

7. Changes to this privacy notice

We reserve the right to modify this privacy notice. Any change will be communicated through our website and, where appropriate, by email.

8. Contact

For any question about this privacy notice, contact us at privacidad@theplatinumtravel.mx or by phone at +52 55 1234 5678.